Privacy Policy

When you accessing Vinacacao’s website, you agree to be bound by the terms of this Privacy Policy. If you do not agree to the terms of the Privacy Policy, please do not use the Vinacacao website. This privacy policy is designed to demonstrate our role in online security and customer service.

1. Purpose and scope of information collection

Collecting information through the Vinacacao website will help us:

Capture the aspirations, expectations of customers to improve service quality.

Help customers update the promotions, discounts … of Vinacacao.

The fastest support when there are complaints from customers.

Vinacacao customer information includes:

– Full name

– Email

– Phone

2. The scope of information use

We attach great importance to the confidentiality of customer information, so we pledge to keep the confidentiality of customer information, not use the customer information for the purpose of not benefiting the customer. We undertake not to trade or exchange customer confidential information with any third party. However, in the following special cases we may share customer information:

– Get the customer’s consent

– At the request of government agencies when we find it in accordance with the laws of Vietnam.

3. Information storage time

Vinacacao will store the personal information provided by the customer on our internal system during the provision of services to the customer or until the completion of the purpose of the information gathering or when the customer is in love. Cancellation of the information provided.

4. Address of the unit collecting and managing personal information

BRANCH OF VIETNAM CACAO JOINT STOCK COMPANY (BEN TRE PROVINCE)

Address: No. 4 Tran Doan Khanh, Da Kao Ward, Dist. HCM

Tel: +84 28 39103425 – 39103426

Email: talk2me@vinacacao.com.vn

Fax: +84 28 39102772

Tax code: 1300422854-001

5. Means and tools for users to access and edit their personal data.

Customers may exercise their right to access and edit personal data by accessing the website or contacting us via email or contact information published on the website Vinacacao.com.vn

6. Commit to confidentiality of customer information

We are committed to ensuring the safety of your information when registering personal information on the website of Vinacacao. Vinacacao is committed not to trade information for commercial purposes.

In order to ensure the best customer information, we recommend that customers use a highly complex password, not sign up for their account at public computer services, regularly scan virus on your computer. We will not be liable for your personal information being leaked due to customer reasons.

Privacy policy applies only when customers register on the Vinacacao official website of Vinacacao. Any information you register other websites is not covered by this privacy policy.